JAPAN TIME: Nov / 22 / 2024 03:46 AM (JST)

User Review


Welcome to Real Motor Japan!Dear valued customers!First of all, taking this opportunity we would like to express our sincerest thankfulness to you for your continued business with us.Today, we are sending following three important messages to you; 1.We are located in the city of Toyota near Nagoya in the central part of Japan. The severe earthquake on the 11th of this month took place off the coast of Northern part of Japan and fortunately no damage was caused to our business. (Please see the map below.) Our business is being operated under normal conditions just like before the earthquake,

Total rating

Total Score4.5 6390 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.4
Recommend this Seller?
YES
5953
NO
437

Recent 6 months

Total Score
4.5 23 reviews
Accuracy of Information4.4
Communication4.5
Time of Delivery4.5
Recommend this Seller?

YES 22

/

NO 1

*The data is summarized from January 2011.

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437 reviews found

NO 2006 Toyota Allion

Buyer:
MOZAMBIQUECas****
Date:
Jul / 09 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
I pay for a car and send the TT in the same day and they confirmed the paymemt. The answer was the car was already sold by another person. I chose another car and they confirmed. After conversations with an agent in my country they responded that the car was already sold again. Finally I chose the last car I pay more 200$ and they delayed the shipping and when the car came was damage inside in a part that you can barely see in the pictures. Thefirstpaymenywasin28thMarchandcarcame2ndJuly

NO 2006 Toyota Rush

Buyer:
TONGAjoe****
Date:
Jul / 08 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
2.0
this item very problem engine make noise and not run good....that will be my final order

NO 2004 Toyota RAV4

Buyer:
ZAMBIAleo****
Date:
Jun / 29 / 2017 (JST)
Accuracy of Information:
4.0
Communication:
5.0
Time of Delivery:
4.0
The come without,Jack,no wheel spanner, old and finished tyres , its not good to do that to customers

NO 1997 Honda CR-V

Buyer:
MOZAMBIQUEMic****
Date:
Jun / 27 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
4.0
The item was in perfect condition and I highly recommend the seller

NO 2002 Mazda Tribute

Buyer:
MICRONESIA (FEDERATED STATES OF)Jac****
Date:
Jun / 26 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
5.0
Time of Delivery:
3.0
It said car was never in an accident but there were visible scratch on the car and the power transmission was leaking..very disappointing...it would have been good to be up front with these issues so I as a buyer wouldn't be disappointed..I hope you can be more clear and straight forward when describing a car.

NO 2003 Suzuki Escudo

Buyer:
SAINT VINCENT AND THE GRENADINESshi****
Date:
Jun / 22 / 2017 (JST)
Accuracy of Information:
2.0
Communication:
2.0
Time of Delivery:
5.0
I am a very disappointed with the condition of the vehicle. there seems to be some other paint than automotive paint on the vehicle. the bumper looks like it was painted with a paint brush, your selling point said non smoker yet there was visible signs of smoking.. I think it is really unfair when car dealers don't advice customers about these issues since it is difficult to pick this up on the photos. Regards Delvort Delplesche

NO 2007 Toyota Vanguard

Buyer:
ZAMBIAHag****
Date:
Jun / 14 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Best vehicle I ever bought and excellent service

NO 2006 Toyota Allion

Buyer:
ZAMBIAchi****
Date:
Jun / 11 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
4.0
Seller sold the previous item even after confirmation of having received the money. This is unacceptable as it meant me looking for another item not as good as the previous one. On top of that I had to top up money even after the inconvenience that I went through. Seller needs to be honest in order to do good business

NO 2002 Toyota RAV4

Buyer:
ZAMBIAedd****
Date:
Jun / 11 / 2017 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The unit.is very bad came with a bad suspension ,Damaged ECU which in turn damaged the transmission. The Seller is now telling me its a used unit but what i dont understand is why they didnt tell me about all these problems before i bought the unit. Very bad customer service

NO 2005 Toyota Passo

Buyer:
PALAUime****
Date:
Jun / 09 / 2017 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
3.0
The seller didn't tell me that the vehicle had problems with the front wheels. When driving it, you could hear a sound like metal hitting each other. I brought it to the shop and it was the sway bar or some sort and cost a lot to fix it.