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User Review

Welcome to Real Motor Japan!Dear valued customers!First of all, taking this opportunity we would like to express our sincerest thankfulness to you for your continued business with us.Today, we are sending following three important messages to you; 1.We are located in the city of Toyota near Nagoya in the central part of Japan. The severe earthquake on the 11th of this month took place off the coast of Northern part of Japan and fortunately no damage was caused to our business. (Please see the map below.) Our business is being operated under normal conditions just like before the earthquake,

Total rating

Total Score4.5 6394 reviews
Accuracy of Information4.5
Communication4.5
Time of Delivery4.4
Recommend this Seller?
YES
5957
NO
437

Recent 6 months

Total Score
4.4 21 reviews
Accuracy of Information4.4
Communication4.4
Time of Delivery4.5
Recommend this Seller?

YES 20

/

NO 1

*The data is summarized from January 2011.

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437 reviews found

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NO 2007 Toyota Vanguard

Buyer:
ZAMBIAJon****
Date:
Jan / 05 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Up to today, I have not received my vehicle even when it was expected on 22nd December 2018. It is excuse after excuse for the delay. So I can not give any feedback yet. I have been told by my agent that I will have my car on Sunday but I don't know what to believe anymore. Please help if you can.

NO 2009 Toyota Corolla Axio

Buyer:
CAYMAN ISLANDSnor****
Date:
Jan / 04 / 2019 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
5.0
i purchase this said vehicle september 2018 and it arrived in a nasty state and by december 2018 the vehicle was plagued with issues- head gasket faulty, crank shaft sensor faulty. As of now the vehicle is at the garage awaiting a full diagnostic as the mechanics are unable to decipher why the vehicle would not start after several parts have been replaced at a cost. i believe the seller knew this vehicle would be a source of issues. i AM VERY DISAPPOINTED AND WILL NOT USE THIS SELLER AGAIN. '

NO 2007 BMW 1 Series

Buyer:
SOUTH AFRICAPri****
Date:
Dec / 04 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
4.0
This is the second car I bought from the seller, deceit, the car had door panels pulled of all 4 drs. the Bonnet is damaged, the car has key scratch on passenger side doors. I will never buy from them again. I have listed them on face book and I'm going on a campaign to let the world know using social media.

NO 2007 Honda Fit

Buyer:
MOZAMBIQUEArl****
Date:
Nov / 18 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
4.0
Time of Delivery:
3.0
the car have problem with the speed switch always when you put the first speed the car vibrate and some time the car stop automatically

NO 2011 Honda Fit

Buyer:
KENYAJoe****
Date:
Nov / 16 / 2018 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
5.0
Hello, I received the car last last weekend. However I must say I was a little disappointed because it had a faulty rear right shock absorber and the sump oil pan was leaking. This has resulted to unexpected expenses. My first experience buying car from Real motor Japan and it was very bad. I’m not sure if I can buy from there. Regards

NO 2005 BMW 1 Series

Buyer:
ZAMBIATER****
Date:
Nov / 16 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
the car was received but had a few engine problems and gear box problems, we have spent an extra USD 2500 to fix the problems.

NO 2005 Toyota Corolla Spacio

Buyer:
UGANDAAtw****
Date:
Oct / 25 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
I have bought 2 cars recently from Real motors Japan but i realized that the contact person Ms Miha had poor communication with me, and also she did not properly describe the faults on the cars. For example, for the harrier I bought from Real motors Jp had a damaged Dashbaord and now the recent Spacio which had damaged roof light and the side mirror fold button is missing. In general Ms Miha is poor at communication!I don't want to deal with Real motors again.

NO 2005 Toyota Harrier

Buyer:
SOUTH SUDANmai****
Date:
Oct / 02 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
2.0
Time of Delivery:
2.0
Till now i did not receive the car yet am have been mess up photos of the car from the passenger side which were not there before buying the car. I am really feeling bad as am going to meet extra cost to fix the damage. The seller still have my details as i already reported the damage before me getting the from Mombasa. I wish i can share pictures here. regards Lubajo Peter

NO 2007 Toyota Belta

Buyer:
ZAMBIAAch****
Date:
Sep / 26 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
3.0
The vehicle arrived in Dar-es-Salaam but it cannot move and it is still parked in Dar-es-Salaam, engine problem. I contacted the seller but there has been no response for a week now and I escalated the complaint to Trade carview who responded that there is nothing they can do and that I needed to contact the seller. After sales service is very bad. Please be careful as you are buying your next vehicle so that you don't find your self in my situation.

NO 2006 Toyota Rush

Buyer:
MOZAMBIQUEjoa****
Date:
Sep / 11 / 2018 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
I bought a car with the Real Motor and it arrived with malfunction, I sent lots of messages and I do not have any feedback. Before the car arrived the messages were answered immediately, but now that I put the complaint messages I'm not having any feedback. I consider this a mockery, I was not told previously that the car was faulty. A lot of attention when buying the vehicles, can suffer the mockery that I suffered Best Regars

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