JAPAN TIME: Dec / 04 / 2024 02:19 AM (JST)

User Review


Swift,Reliabilty and Satisfaction is Our WatchwordMatel trading is a Japanese company that exports Japanese and Foreign used vehicles to all over the World.We export all types of Japanese,Eu and Scandinevian used vehicles to Jamaica,Cayamn island,Bahamas,Guayana,Kenya,Tanzania,Malawi,Angola,Nigeria,Mozambique,Zimbabwe,South Africa,Uk,Ireland,New Zealand.We deal on all the major Brands,such as toyota,nissan,honda,mitsuoka,mitsubishi,subaru,isuzu,suzuki,benz,bmw,volvo etc.Established in 1998,We have been serving our customers knowing that the only way they could come back to us is by attending to their needs once we recieve the others,making sure we supply them the best quality vehicles,ensuring the get the products in time. Ten years on,our goal remains the same....your satisfactions.And through the experience we gained over these years,we can proudly guanrante you satisfactions.

Total rating

Total Score4.3 581 reviews
Accuracy of Information4.2
Communication4.3
Time of Delivery4.3
Recommend this Seller?
YES
498
NO
83

Recent 6 months

Total Score
4.7 1 reviews
Accuracy of Information5.0
Communication4.0
Time of Delivery5.0
Recommend this Seller?

YES 1

/

NO 0

*The data is summarized from January 2011.

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83 reviews found

NO 2000 Mitsubishi Pajero iO

Buyer:
BURUNDICec****
Date:
Apr / 06 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
2.0
Time of Delivery:
1.0
I don't know if the vehicle were shipped or not. I'm still waiting for the documents for the vehicle. They were supposed to be sent to the buyer. I don't know what happened until now.

NO 2006 Volkswagen Golf Plus

Buyer:
CONGO, THE DEMOCRATIC REPUBLIC OF THEeri****
Date:
Feb / 05 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
I just bought from them one golf plus but I was surprise when receive this vehicle in country and they have already change the steering shaft. When take the vehicle to the workshop they told me that steering shaft is for another model not mine. When I've make an order at VW South Africa they've told me that serial number of that spare are for another vehicle. If you want more: ***** that my email. Be careful when dealing with Matel trading co. Ltd

NO 2005 Nissan Ad Van

Buyer:
KENYAFra****
Date:
Jan / 30 / 2013 (JST)
Accuracy of Information:
2.0
Communication:
1.0
Time of Delivery:
2.0
Car was in terrible condition. Missing radio and spare wheel. The seller stopped communicating after receiving payment. I am lucky I paid through paytrade.

NO 2005 Volkswagen Golf Wagon

Buyer:
KENYAwaw****
Date:
Nov / 28 / 2012 (JST)
Accuracy of Information:
2.0
Communication:
3.0
Time of Delivery:
5.0
Shipping was done on time. The car had mechanical faults that costed me $650 to repair. The battery was dead even though the seller assured me before shipping that it was working. One fan wasn't working and i had to replace all brake-pads as well. Coolant was leaking from the thermostat housing. Low oil level while arriving at the Mombasa port. The car malfunctioned on the way to Nairobi from the port of mombasa because of a cooling problem and had to be towed.

NO 2005 Suzuki Swift

Buyer:
KENYAmae****
Date:
Nov / 25 / 2012 (JST)
Accuracy of Information:
1.0
Communication:
4.0
Time of Delivery:
3.0
When we finally received the car it did not meet the description. Specifically the car is not 4WD as described and we want to import a 4WD, the mirror have no power as described in the car details.

NO 2005 Volkswagen Golf Wagon

Buyer:
KENYAS R****
Date:
Oct / 09 / 2012 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
2.0
The Motor vehicle arrived with no water/coolant in the radiator , burst radiator pipe , dead battery , how did it pass the road worthiness test ? It had to be towed out of the ship - bumper got scratched and damaged , the CD / DVD does not work , It took the seller two months to ship the item . This was a joke . How did pay - trade and trade car view protect me ??