JAPAN TIME: Jun / 28 / 2024 11:04 AM (JST)

User Review


Make it Possible with Rao international.Rao International Co.,Ltd was Established 19 Years ago, and is now one of Japan's fast growing Automobile Exporters of Pre-owned and Re-conditioned used vehicles.Because we have 20 years of experience in the Japanese and worldwide automotive industry, we have been able to build strong and lasting business relationship with Car Dealers and major Auctioneers across Japan. As a result, we are able to obtain automobiles at highly competitive prices.

Total rating

Total Score4.4 384 reviews
Accuracy of Information4.3
Communication4.4
Time of Delivery4.6
Recommend this Seller?
YES
339
NO
45

Recent 6 months

Total Score
3.3 2 reviews
Accuracy of Information4.0
Communication2.5
Time of Delivery3.5
Recommend this Seller?

YES 0

/

NO 2

*The data is summarized from January 2011.

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384 reviews found

NO 2011 Nissan Note

Buyer:
KENYANJO****
Date:
Feb / 23 / 2018 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
2.0
Seller took over a month to ship the car despite there being a vessel departing 2 weeks after the purchase. Vehicle was shipped to the wrong final destination(Container Freight Station). Documents were mailed late and was courier was slow. Seller sent spare keys with the car despite my request only for us to find no spare key in the car. Other than that the vehicle is Ok. Seller should be prompt and attentive to buyer instructions.
Reply to comment:
Please read all message ,it is not our fault. Good morning, it’s been a week since we made the payment and you have not written regarding the shipping dates. I would like to have the car here soonest possible. In addition kindly update on the progress of the inspection and verification. Regards Charles/Kindly confirm shipping schedule/I will manage to ship om 13th January, 2018/.Please confirm shipping dates/Is the car scheduled to leave on 13th January?

YES 2011 Toyota Vanguard

Buyer:
KENYAChr****
Date:
Feb / 12 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
the seller offered excellent service
Reply to comment:
ear Sir,Thank you so much for your feedback and you have received Toyota Vanguard safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

YES 2011 Toyota Vanguard

Buyer:
KENYAwan****
Date:
Feb / 09 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
4.0
Time of Delivery:
3.0
the process is good and gives confidence to the buyer. please assist to operate the radio which is in Japanese.
Reply to comment:
Dear Customer, Thank you for your comments but delayed shipment due to Car info check required one week time, when sent the vehicle to the port yard, then they will check. It is not our fault. We always try ship each customer vehicle as soon as possible. Hope you will be doing continue business to us.If you have more order,let me know. We will try to give discount good car to you. Warm Regards, Muhammad, Rao International Co.,Ltd. Japan. -------------------------------------------------

YES 2002 Nissan Elgrand

Buyer:
UGANDAnsa****
Date:
Jan / 18 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
4.0
Time of Delivery:
5.0
My friend here sent me a van with left brakes completely worn out, metal to metal; In Mombasa (Port town) I failed to find its brakes, I had to drive 1220km Mombasa-Uganda without brakes; I kept on using gear and pedal park so that I don't completely ruin my disc and I paid for Japanese inspection, its generally useless. Put pressure on him to inspect a vehicle prior to shipment; I will buy from him again; Reason, he is friendly, and nice. I liked him for that. His a good guy, give him a chance!
Reply to comment:
Dear Sir,Thank you so much for your feedback and you have received Nissan Elgrand safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

YES 2008 Toyota Vanguard

Buyer:
TANZANIA, UNITED REPUBLIC OFOne****
Date:
Jan / 05 / 2018 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
thanks a lot the car arrived on time it drives goods
Reply to comment:
Dear Sir,Thank you so much for your feedback and you have received Toyota Vanguard safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

YES 2010 Nissan Juke

Buyer:
NEW ZEALANDPea****
Date:
Dec / 24 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
Great trade. Thanks.
Reply to comment:
Dear Sir,Thank you so much for your feedback and you have received Nissan Juke safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

YES 2010 Nissan Note

Buyer:
KENYASir****
Date:
Dec / 20 / 2017 (JST)
Accuracy of Information:
4.0
Communication:
5.0
Time of Delivery:
5.0
Seller is responsive. Despite the wheel spanner and jack handle missing, i would highly recommend him to other buyers
Reply to comment:
Dear Sir,Thank you so much for your feedback and you have received Nissan Note safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

NO 2016 Toyota Land Cruiser Prado

Buyer:
KENYAdav****
Date:
Dec / 16 / 2017 (JST)
Accuracy of Information:
4.0
Communication:
2.0
Time of Delivery:
5.0
The SD card for the audio and navigation system plus the spare keyless entry are missing. Both sensitive things could have been shipped directly together with original documents. In addition, the settings could have been changed to English when getting the vehicle ready for export!!
Reply to comment:
Dear Sir, Due to your car info check that we never take out Spare Key and SD Card from your vehicle. I have told you please contact CFS staff and asked about the same which are missing .We have already written message on the BL. Waiting your response but any response received from you. Best Regards, Muhammad, Rao International Co.,Ltd. Japan.

YES 1998 Honda CR-V

Buyer:
MICRONESIA (FEDERATED STATES OF)ja.****
Date:
Dec / 11 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
item received and client is very Happy! Keep up the good work!
Reply to comment:
Dear Sir,Thank you so much for your feedback and you have received Honda CR-V safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

YES 2010 Toyota Voxy

Buyer:
KENYAwli****
Date:
Nov / 27 / 2017 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
great experience
Reply to comment:
Dear Sir,Thank you so much for your feedback and you have received Toyota Voxy safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.