JAPAN TIME: Nov / 14 / 2024 03:28 PM (JST)

User Review


Make it Possible with Rao international.Rao International Co., Ltd. was established 28 years ago and is now one of Japan's fast-growing automobile exporters of pre-owned and reconditioned used vehicles.With 20 years of experience in the Japanese and worldwide automotive industry, we have been able to build strong and lasting business relationships with car dealers and major auctioneers across Japan. As a result, we are able to obtain automobiles at highly competitive prices.

Total rating

Total Score4.4 385 reviews
Accuracy of Information4.3
Communication4.4
Time of Delivery4.6
Recommend this Seller?
YES
340
NO
45

Recent 6 months

Total Score
3.3 2 reviews
Accuracy of Information5.0
Communication2.5
Time of Delivery2.5
Recommend this Seller?

YES 1

/

NO 1

*The data is summarized from January 2011.

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385 reviews found

YES 2006 Toyota Premio

Buyer:
KENYASir****
Date:
Aug / 30 / 2013 (JST)
Accuracy of Information:
4.0
Communication:
4.0
Time of Delivery:
5.0
thank you for the nice car.

YES 2002 Mitsubishi Pajero

Buyer:
ZAMBIAAbe****
Date:
Aug / 30 / 2013 (JST)
Accuracy of Information:
4.0
Communication:
4.0
Time of Delivery:
4.0
The unit is in good condition, very good unit but next I ask for leather seats please give me leather seats not covers and I remember I even asked the seller to confirm, and they said it was leather.
Reply to comment:
Dear Sir/Madam, Thank you for your valuable feedback. We’re so sorry that the service request was not completed to your satisfaction. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. For any questions or concerns, please feel free to contact us at any time during our operating hours: 9 AM-5 PM, Monday-Friday. Kind regards, Rao International Co., Ltd.Japan.

YES 2006 Volkswagen Golf Wagon

Buyer:
BURUNDIKAM****
Date:
Aug / 27 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0

NO 2006 Mitsubishi Grandis

Buyer:
NEW ZEALANDze_****
Date:
Aug / 21 / 2013 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
The seller disappreared and would not return calls after I mentioned the vehicle had issues at boarder. I rang the company and sent multiple emails which were ignored. When we were negotiating sale communication was spot on but after payment these guys disappeared from the scene.

YES 2006 Toyota Mark X

Buyer:
KENYAmak****
Date:
Aug / 13 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
rao is the best
Reply to comment:
Dear Sir/Madam, Thank you for your feedback. We are thrilled that the Toyota Mark X suits your needs. We take great pride in our work, and our sincerest hope is that it helps each one of our customers accomplish their goals. Your feedback has demonstrated that it does. We’d love to hear from you again! If you use our products or services in the future, please contact us anytime between the hours of 9 AM and 6 PM, Monday through Friday. Have a wonderful day! Rao International Co.,Ltd.Japan.

YES 2006 Toyota Hiace Van

Buyer:
KENYAmut****
Date:
Aug / 06 / 2013 (JST)
Accuracy of Information:
3.0
Communication:
5.0
Time of Delivery:
4.0
communication was good but unfortunately the seller did not let me know that the vehicle had an accident and had not been repaired properly. Generally I think Rao is a good company and I hope next time they will give me a good discount to compensate my loss.
Reply to comment:
Dear Sir/Madam, Thank you for your valuable feedback. We’re so sorry that the product did not meet your needs. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly, this was not your experience, and we apologize. To make this matter right, we would be happy to offer you a 10% discount on your next service. Rao International Co., Ltd.Japan.

YES 2008 Mazda Demio

Buyer:
NEW ZEALANDDim****
Date:
Aug / 04 / 2013 (JST)
Accuracy of Information:
3.0
Communication:
4.0
Time of Delivery:
4.0
WAS in some small accident, seller didn't tell me about it... maybe he's forgot about it, the interior was a little bit dirty, need to clean it up with a shapoo & clean the roof interior(was some coffee spots). Long shipment. But overall OK.

YES 2006 Toyota Wish

Buyer:
KENYALij****
Date:
Jul / 28 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
I have received the unit it was in good condition, though the battery was flat when it arrived
Reply to comment:
Dear Sir, Thank you so much for the feedback you have received safe and sound about TOYOTA WISH RAOID:6551. I hope you will be doing continue business with us. We will try to give you the best, more suitable, convenient service. Best Regards, Rao International Co., Ltd.Japan

YES 2004 Volkswagen Polo

Buyer:
BURUNDIFes****
Date:
Jul / 15 / 2013 (JST)
Accuracy of Information:
4.0
Communication:
5.0
Time of Delivery:
5.0
Reply to comment:
Dear Sir, Thank you so much for the feedback you have received safe and sound about VOLKSWAGEN POLO RAOID:5177. I hope you will be doing continue business with us. We will try to give you the best, more suitable, convenient service. Best Regards, Rao International Co., Ltd.Japan

YES 2001 Toyota Kluger V

Buyer:
MYANMARJee****
Date:
Jul / 07 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0