JAPAN TIME: Nov / 21 / 2024 07:33 PM (JST)

User Review


Our strength lies in our extensive inventory and meticulous quality control. Each vehicle undergoes rigorous inspection and maintenance by our team of expert technicians, ensuring that we provide products our customers can trust. Additionally, we offer customization services to meet the diverse needs of our clients, delivering vehicles that perfectly match their preferences.At Royal Trading, we value the trust and relationships we build with each customer, striving for prompt and courteous service. Leveraging our extensive knowledge and experience in export procedures, we provide smooth and efficient export services. We also ensure comprehensive post-delivery support, allowing our customers to use their vehicles with confidence.We collaborate with partners worldwide, staying abreast of the latest market trends to offer the best possible services. Trust Royal Trading Co., Ltd. for your used car needs, and experience the difference our expertise and dedication can make.

Total rating

Total Score4.5 1433 reviews
Accuracy of Information4.5
Communication4.6
Time of Delivery4.4
Recommend this Seller?
YES
1326
NO
107

Recent 6 months

Total Score
5.0 4 reviews
Accuracy of Information5.0
Communication5.0
Time of Delivery5.0
Recommend this Seller?

YES 4

/

NO 0

*The data is summarized from January 2011.

helpHow to read the review

107 reviews found

NO 2004 Volkswagen Passat

Buyer:
MOZAMBIQUEEli****
Date:
Sep / 06 / 2013 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
2.0
I didn,t know about cv joint was not in condition and the battery as well. the seller told me that everything was in good conditions even tires i had to change because was flat. It was bad purchase for me. Regards
Reply to comment:
Intertek gave us approval Mr Elias. First, thank you for writing and sending feedback. But do you remember we applied for Intertek? We applied for Intertek to get it check with your country's standards for if it was OK to export. And it passed, got the approval. We were told OK to export, and everything was in place before shipping. Please talk to Intertek or to your agents. If it was brought out of the vessel the right way.

NO 2002 Toyota Corolla Spacio

Buyer:
ZAMBIAMut****
Date:
Aug / 19 / 2013 (JST)
Accuracy of Information:
2.0
Communication:
5.0
Time of Delivery:
5.0
I have received the car but the body of the car is damaged at the back and all the front sides.You never told me about this why?
Reply to comment:
Thank you for your review. If you check the messages and the pictures, we sent the car exactly as I said and as you saw on the pictures. Best regards, Moacir D. Tanoue *Royal Trading Co., Ltd PHONE : +81-263-24-2543 FAX : +81-263-24-2544 Skype: moacird.tanoue E-mail : moacir(at)royal-trading.jp*

NO 2004 Land Rover Freelander

Buyer:
MOZAMBIQUEMan****
Date:
Jul / 19 / 2013 (JST)
Accuracy of Information:
3.0
Communication:
3.0
Time of Delivery:
3.0
I negotiated the car, and had the information that it was grade 4.5. but, when I received it, it had problems in the rear electric window, that was not working, and because of that, the car had water inside. I had to change parts and spent money to solve the issue. I think that a 4.5 grade car should not have such problems, that's way i would not recommend the seller. Best regards, Luis
Reply to comment:
Dear Customer: I sent to you all information I had about this car, inclusive the AUCTION REPORT sheet proving that this is a real 4.5 grade vehicle. Unfortunately, since this is not a NEW VEHICLE, some unexpected small problems can appear. Please also note that I asked you the mechanic report, to give you the needed support. Best regards, Moacir

NO 2004 Nissan X-Trail

Buyer:
TANZANIA, UNITED REPUBLIC OFali****
Date:
Jul / 07 / 2013 (JST)
Accuracy of Information:
2.0
Communication:
4.0
Time of Delivery:
3.0
Air Condition system was beyond repair, Technicians tried to feel gas off and on without any positive change. they recommended changing condenser, compressor, and some system’s components.also two front wheels are out of order.
Reply to comment:
Thank you for your review. As we talk on the page of this car, before you make any repair, I requested you to give me the report, so I can get the needed parts for you here, but you didn't waited for that. Then you have asked for money back, but that unfortunately I cannot provide. Also please note that you did not requested for the Pre-shipment service, and the EAA Inspection was done here before we send the car, which means it was in agreement with EAA requests. Best regards, Moacir

NO 1998 Isuzu Elf Truck

Buyer:
NAURUBun****
Date:
Jun / 28 / 2013 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
3.0
The truck is broken from the side of the engine is crack my mechanic said i need to replace are new engine.. you sell me a piece of junk. I wasted $12,000 AUD please send me another one... don't make your company name very bad... Thanks, Bunyan Seymour

NO 1999 Nissan Datsun Pickup

Buyer:
ZIMBABWEMut****
Date:
May / 28 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
5.0
Time of Delivery:
5.0
The vehicle was in good condition however I did not know it was a short wheel base. It is short so it can not load the goods we want to carry. Otherwise it runs very well. Just unfortunate about the small load body.

NO 1997 Mitsubishi Lancer Evolution

Buyer:
CAYMAN ISLANDSpin****
Date:
May / 16 / 2013 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
5.0
the pictures are not very clear the customer not specified the vehicle problems before shipment due i ask for any mechanical issues the car was ship in the time espected

NO 2004 Volkswagen Golf

Buyer:
TANZANIA, UNITED REPUBLIC OFmat****
Date:
Feb / 28 / 2013 (JST)
Accuracy of Information:
1.0
Communication:
3.0
Time of Delivery:
4.0
I have received this with a shock.You have been advertising that It was a 2004 model, while it was a 2003 model. It has coasted me extra $ 1000 for cheating. This was checked through the Chassis number. The Vw German says that, it was a 2003 model. So why are you cheating the manufacturing year.SEE the Attachment.How are going to comp sate me? I have lost $1000,as exices duty for the older than 10 years. Please think how you are going to pay me back. malisa

NO 1996 Mitsubishi Canter Guts

Buyer:
MOZAMBIQUEAer****
Date:
Feb / 20 / 2013 (JST)
Accuracy of Information:
4.0
Communication:
3.0
Time of Delivery:
1.0
The seller take one month to ship the item, and i reiceved the item without baterry and Mirror broken. I am so borried with royal trading.

NO 1995 Suzuki Escudo

Buyer:
ZAMBIAFre****
Date:
Feb / 19 / 2013 (JST)
Accuracy of Information:
5.0
Communication:
1.0
Time of Delivery:
3.0
Please improve on your communication. I had a lot of problems in this are as most of my inquiries went unanswered until probably on the fourth attempt
Reply to comment:
HELLO, THANK YOU VERY MUCH FOR YOUR FEED BACK. IF YOU ARE LOOKING FOR A CAR FROM ROYAL TRADING ASK FOR THIERRY (TERRY) AND GET THE BEST PRICE. FOR YOUR FUTUR ORDER GET INTOUCH DIRECTLY WITH ME ON MY EMAIL. E-mail: ***** URL: http://royal-trading.jp TEL:0081-263-2425-43 Mobile:0081-80-69-36-97-99