JAPAN TIME: Nov / 15 / 2024 03:11 AM (JST)
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User Review

Total rating

Total Score0.0 0 reviews
Accuracy of Information0.0
Communication0.0
Time of Delivery0.0
Recommend this Seller?
YES
0
NO
0

Recent 6 months

Total Score
0.0 0 reviews
Accuracy of Information0.0
Communication0.0
Time of Delivery0.0
Recommend this Seller?

YES 0

/

NO 0

*The data is summarized from January 2011.

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18 reviews found

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NO 2003 Porsche Cayenne

Buyer:
CANADADav****
Date:
Jan / 25 / 2023 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
4.0
Communication was poor - and intermittent. I pursued them many times for an update on shipping, and they deferred and disappeared - UNTIL I found out my car was ALREADY arriving and they didn't let me know. They also sent the documents late. The car would not start at the port. When it was ultimately started, the main axle was seizing and I had to pay $7,000 to get it fixed. Company denied any wrongdoing. I have bought numerous vehicles through TCV, and BUCKET-T Co was the absolute worst.

NO 2010 Volkswagen Golf Touran

Buyer:
IRELANDzoz****
Date:
Jun / 08 / 2022 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
1.0
DON'T BUY FROM THIS SELLER. The car has been shipped 5 months later after has been paid, the communication is very bad, the seller doesn't send me the proof of CO2 even I asked it several times and now I have delayes of registering the car in Ireland, the car has all 4 tire very cracked and has to be replaced, the break discs on left are shaking the car at high speed. I bought 5 cars from TCV and this is the worst situation cause of time wasted and lack of communication.

NO 1999 Chevrolet Astro

Buyer:
GERMANYta4****
Date:
Jan / 17 / 2022 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Very bad company, the car is actually ***** and the speedometer is not correct, rust below, badly repainted, how can such a car cost 8... USD, I am very angry, the seller said it was in great condition, an owner and the interior is in very bad condition, I recommend this company not waited 6 months for a bunch of junk thanks inside for that =( careful!!!!
Reply to comment:
Thank you for the rates, ta4an. I believe that you are fully aware of the condition there was no information that was incorrect. You were properly informed regarding the condition including the parts and accessories of the car, and it was confirmed on your end. Not only that, you departed early however, the car was cleared late because the documents were lost in DHL Germany post. We have delivered the car in good and quality condition, it was tested and maintained prior to departure and while it was loaded ...

NO 1999 Toyota Hilux Surf

Buyer:
TANZANIA, UNITED REPUBLIC OFmaf****
Date:
Dec / 05 / 2021 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
2.0
This was the worst experience I have ever had with Bucket T, very uncooperative in terms of communication,was dodging my phone calls and rarely responded to my emails on the shipment document and delivery status after receiving my payment This was my fifth transaction through TCV but to be very Frank the seller proved very poor clientele
Reply to comment:
Thank you for the ratings, maftah1962. Apologies if that is how you felt but we tried explaining to you the cause for the delay but by far everything went well from your requests and questions about the car.

NO 2014 Toyota Corolla Axio

Buyer:
UNITED STATESqgy****
Date:
Oct / 01 / 2021 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
Everything that could imaginably go wrong it happened, from the car being delivered on the wrong time to the wrong cfs which the aeller chose without regard of my input. The car was dead on arrival, it was towed to the cfs and i was charged $200. If i am able to sue i could have sued for this bogusness do not buy from them.
Reply to comment:
Thank you for your feedback, qgyts96736. I believe that we were able to send the car in good condition. We could have saved you from extra charges if you have advised us to include CFS in your invoice we could have avoided the additional charge. We are very sorry about the arrival of your car but nevertheless thank you.

NO 2016 Nissan Juke

Buyer:
UGANDAnad****
Date:
Oct / 30 / 2020 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
4.0
***BUYER BEWARE*** My vehicle arrived without the SD card and radio not functioning as noted on post-shipping inspection form. They advertised a functioning radio, rear view camera and radio and failed to deliver. I am having the running battles with the seller who now claims this is my responsibility. They failed on a small thing. I would never buy from them again and neither can I recommend them to anyone.
Reply to comment:
Hi, nadaandersen. Thank you very much for your rates. This will surely help us. We sincerely apologize for the inconvenience we have caused to you but we were able to guarantee to you that the car you bought from us was in perfect condition, and it has nothing to do with your SD Card complain simply because the systems work perfectly in two inspections. We already advised you about the SD Card but you refuse to follow our instruction. Nevertheless, thank you very much.

NO 2010 Toyota Vanguard

Buyer:
TANZANIA, UNITED REPUBLIC OFNdi****
Date:
Jan / 23 / 2020 (JST)
Accuracy of Information:
5.0
Communication:
4.0
Time of Delivery:
1.0
I received the item which was in good condition as I ordered. But honestly the seller i a troublesome in terms of time deliverance of goods
Reply to comment:
Thank you for the rates, Ndile. This will surely help us in improving our system. We are glad to know that you find the car in good condition. We totally understand how you felt but we believe we informed and updated you in every process. We still look forward to doing business with you soon. BT TEAM

NO 2010 Subaru Forester

Buyer:
BURUNDIKub****
Date:
Oct / 18 / 2019 (JST)
Accuracy of Information:
5.0
Communication:
2.0
Time of Delivery:
1.0
It was the most bad transaction I done from the first time I begun dealing in used cars. Firstly, the shipping took more time around 3 months. This time I'm writing, the car still in Dar es salam but I got the report from my driver. The car was not in good condition. In general, the transaction was very bad and the seller lied to me more time for shipping program
Reply to comment:
Thank you very much for the honest rates Kubilewis. We are very sorry for the delay it caused as there are circumstances that are beyond our control. We beg to disagree regarding your claims on its condition because your car passed the inspection, it was thoroughly inspected interior, exterior and its functions. We have taken note all your concerns this will surely be raised to the higher management. We are still looking forward doing business with you in the future.

NO 2013 Toyota Vanguard

Buyer:
TANZANIA, UNITED REPUBLIC OFLZQ****
Date:
Jun / 24 / 2019 (JST)
Accuracy of Information:
1.0
Communication:
1.0
Time of Delivery:
1.0
The car has a lot of quality problems, scratches on the body, and the screen can not be used. But the company said they were not responsible, that made me angry.
Reply to comment:
Thank you very much for the rate LZQ416000. It was unfortunate to hear that there were scratches found. We, BT Cars Team made sure that the car was sent as a whole in good quality and condition. Not only that your car passed car info check and inspection required by your country. In the midst of shipment, there was no notification provided to us perhaps it affected your car on that. Nonetheless we are happy that the car is finally in your hands.

NO 2014 Mercedes-Benz E-Class

Buyer:
KENYAkin****
Date:
May / 25 / 2019 (JST)
Accuracy of Information:
3.0
Communication:
1.0
Time of Delivery:
4.0
I wanted my radio console in English and the seller told me that the console could be changed from Japanese to English before shipping the car. After receiving the car, I found out that they had not done it only for them to admit later that they made a " mistake" and that the language cannot be changed nor console replaced. I found to be very deceptive and they were not willing to compensate me either! For this reason i cannot recommend them.
Reply to comment:
Hi, kinoti85174. Thank you very much for the rates. This will surely help us to our next transactions. Our apologies if the there was miscommunication upon making clarification regarding the change of language. As discussed in the negotiation, Foreign cars system language that can be changed and not Japan made cars. We are still very happy that the satisfactory of the guaranteed quality is proven. BT CARS TEAM

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