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ユーザーレビュー


Make it Possible with Rao international.Rao International Co., Ltd. was established 28 years ago and is now one of Japan's fast-growing automobile exporters of pre-owned and reconditioned used vehicles.With 20 years of experience in the Japanese and worldwide automotive industry, we have been able to build strong and lasting business relationships with car dealers and major auctioneers across Japan. As a result, we are able to obtain automobiles at highly competitive prices.

累計

総合評価4.4 385 レビュー件数
情報の正確性4.3
コミュニケーション4.4
発送の速さ4.6
この加盟店をお薦めする
はい
340
いいえ
45

半年以内の評価

総合評価
3.3 2 レビュー件数
情報の正確性5.0
コミュニケーション2.5
発送の速さ2.5
この加盟店をお薦めする

はい 1

/

いいえ 1

※2011年1月からの集計データです。

helpレビューの見方

45

いいえ 2011 スバル インプレッサ

評価者:
ケニア共和国sti****
投稿日:
2019/01/21 (JST)
情報の正確性:
1.0
コミュニケーション:
2.0
発送の速さ:
3.0
Supplier indicated that the vehicle had a CD player only to receive the unit with a non functioning Radio that does not even turn on.
返信:
Dear Sir, Thank you for your comments. When we ship your car at that CD player was working. what happened why not working.Sorry for the inconvenience. In the next we will try sell proper car without any complete accessories . We are very sorry for that issue. Hope you will try to any car from us. Will try give excellent service to you. Best Regards, Muhammad, Rao International Co.,Ltd. Japan. -----------------------------------------------

いいえ 2006 スズキ スイフト

評価者:
オランダ領アンチルMit****
投稿日:
2018/03/30 (JST)
情報の正確性:
5.0
コミュニケーション:
2.0
発送の速さ:
5.0
Good Seller But Description of the car was not the best !
返信:
Dear Sir,Thank you so much for your feedback and you have received Suzuki Swift safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

いいえ 2011 日産 ノート

評価者:
ケニア共和国NJO****
投稿日:
2018/02/23 (JST)
情報の正確性:
4.0
コミュニケーション:
3.0
発送の速さ:
2.0
Seller took over a month to ship the car despite there being a vessel departing 2 weeks after the purchase. Vehicle was shipped to the wrong final destination(Container Freight Station). Documents were mailed late and was courier was slow. Seller sent spare keys with the car despite my request only for us to find no spare key in the car. Other than that the vehicle is Ok. Seller should be prompt and attentive to buyer instructions.
返信:
Please read all message ,it is not our fault. Good morning, it’s been a week since we made the payment and you have not written regarding the shipping dates. I would like to have the car here soonest possible. In addition kindly update on the progress of the inspection and verification. Regards Charles/Kindly confirm shipping schedule/I will manage to ship om 13th January, 2018/.Please confirm shipping dates/Is the car scheduled to leave on 13th January?

いいえ 2016 トヨタ ランドクルーザープラド

評価者:
ケニア共和国dav****
投稿日:
2017/12/16 (JST)
情報の正確性:
4.0
コミュニケーション:
2.0
発送の速さ:
5.0
The SD card for the audio and navigation system plus the spare keyless entry are missing. Both sensitive things could have been shipped directly together with original documents. In addition, the settings could have been changed to English when getting the vehicle ready for export!!
返信:
Dear Sir, Due to your car info check that we never take out Spare Key and SD Card from your vehicle. I have told you please contact CFS staff and asked about the same which are missing .We have already written message on the BL. Waiting your response but any response received from you. Best Regards, Muhammad, Rao International Co.,Ltd. Japan.

いいえ 2007 フォルクスワーゲン ゴルフ

評価者:
バハマ国fra****
投稿日:
2017/10/18 (JST)
情報の正確性:
5.0
コミュニケーション:
5.0
発送の速さ:
5.0
Dear Sir my 2007 VW golf FSI 2.0 has lost the EMC computer from water or was faulty. Can you please assist me my providing another one or selling me another one rather so I can replace. My car is not even 1 year yet and I cannot drive . Please assist Thank you Franklyn Hall
返信:
Dear Sir,Thank you so much for your feedback and you have received Volkswagen Golf safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

いいえ 2002 スズキ MRワゴン

評価者:
トンガ王国Tha****
投稿日:
2017/08/09 (JST)
情報の正確性:
2.0
コミュニケーション:
3.0
発送の速さ:
3.0
mecganical problem
返信:
Dear Sir,Thank you so much for your feedback and you have received Suzuki MR Wagon safe and sound.I hope you will be doing continue business with us.We will try to supply more best vehicle with more good service.Best Regards,Humna,Rao International Co.,Ltd.Japan.

いいえ 1999 トヨタ ランドクルーザープラド

評価者:
南スーダン共和国And****
投稿日:
2017/01/24 (JST)
情報の正確性:
2.0
コミュニケーション:
5.0
発送の速さ:
1.0
Am very dis pointed with the seller because up to now i haven't received original documents reasons be the document is send to sudan instead of south sudan because they used EMS instead of using DHL SERVICE where is very reliable service for south sudan and my vehicle is still in Mombasa because of original.
返信:
Dear Sir, Why you have disappointed from us ,It had made mistake by EMS . It is not our fault .I have delivered original documents before time but But EMS did not properly update about the original documents to us. I have sent third original BL for clearing your vehicle from the Mombasa Port but your are not thanks full for solve your problem. It is very sad for your comments. Best regards, Muhammad, Rao International Co.,Ltd.

いいえ 2003 アウディ A4

評価者:
ドミニカ国joj****
投稿日:
2016/10/21 (JST)
情報の正確性:
3.0
コミュニケーション:
1.0
発送の速さ:
1.0
Stay away from Rao.
返信:
Dear Sir, I would like to say that after done that vehicle. You have told us to please replace the car. How I could .Every things has been completed and car sent for on board. It was not possible for us. Sorry. Best regards, Rao International Co.,Ltd.

いいえ 2002 日産 エルグランド

評価者:
イギリスLei****
投稿日:
2016/02/11 (JST)
情報の正確性:
1.0
コミュニケーション:
1.0
発送の速さ:
1.0
This vehicle is a wreck. The brakes, the front suspension totally un serviceable. Electric windows not working and the list goes on. Wish i had NOT bought this car. So far the repair costs are getting close to the purchase cost. This vehicle was not described properly or checked as was promised. I am looking for a reliable seller so that i can buy many more cars.

いいえ 2008 スズキ スイフト

評価者:
セントルシアAlb****
投稿日:
2016/02/04 (JST)
情報の正確性:
1.0
コミュニケーション:
1.0
発送の速さ:
1.0
purchased a 2008 Suzuki Swift from RAO Int,the vehicle looked great online.At first,communication with the seller was great. He responded quickly until when i cleared my vehicle from Customs.It started,but upon pressing gas the vehicle would not budge.I called a wrecker & payed $700 so the wrecker could drop the vehicle off at my mechanic.He diagnosed that the transmission is bad so the vehicle cannot be driven. Now that i am messaging the seller he will not respond to my messages
返信:
CARVIEW INSPECTION PASS BEFORE SHIPMENT We have sold to you FOB US$ one thousand We have purchased this vehicle with cheap price and given to you cheap We have auction sheet . Its 3.5 Grade , 70,000 KM , We follow auction sheet and given to you this vehicle with best offer ,because we plan to make you our regular customer by this deal . But arrival time vehicle has this issues mean , we are really sorry .We will take care your order in future , Regards, Ramu, Rao International Co., Ltd, Japan.