For Users
[TCV] Announcement of PayPal Payment Acceptance and Multi-Currency Payment Options
Dec / 16 / 2024 (JST)
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Thank you for choosing TCV.
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Dear Valued Buyers,
We are pleased to announce new updates to provide you with more flexible payment options,
particularly in response to the challenges of USD transactions in certain regions like East Africa:
1. PayPal Payment Acceptance
2. Support for Six Additional Currencies
The additional accepted currencies are:
- Euro (EUR)
- Pound Sterling (GBP)
- Canadian Dollar (CAD)
- Australian Dollar (AUD)
- New Zealand Dollar (NZD)
- Chinese Yuan (CNY)
These updates allow you to complete payments even when USD transactions are not feasible.
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☆How to Make Payments
1. For PayPal Payments
If you wish to pay via PayPal:
Please request the invoice to be issued in Japanese Yen (JPY).
- Once the invoice is updated, contact TCV Customer Support for guidance on completing the payment.
*If the seller faces difficulties in changing the invoice to JPY, please consult with our customer support team for assistance.
2. For Multi-Currency Payments
If you prefer to pay using one of the supported additional currencies:
- The invoice currency will remain in Japanese Yen (JPY) or US Dollars (USD),
regardless of the currency you use for the transfer.
- Funds sent in a different currency will be converted to the invoice currency at the exchange rate on the date of receipt.
☆Important Notes on Multi-Currency Payments:
- Currency conversion may result in exchange rate differences, which will be borne by the sender.
- To ensure sufficient funds after conversion, please use the "Selling Rate" for exchange rate calculations
when determining the transfer amount.
If you have any questions about multi-currency payments, feel free to contact our customer support team.
☆Additional Information
- Our system for automating PayPal payments is under development. Until its implementation,
payments via PayPal will be processed manually.
- For inquiries about multi-currency payments, please contact us directly.
These updates are designed to make payments easier and more diverse for you,
enhancing the convenience of your transactions with TCV.
☆Contact Information
TCV Customer Support
https://www.tc-v.com/help/contactus/mailus/
We sincerely thank you for your continued support of TCV.
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TCV Corporation
3-4-8 Toranomon, Minato-ku, Tokyo, 105-0001
TEL: +81-3-6432-0377
FAX: +81-3-6432-0351
EMAIL: tcv_ras@zigexn.co.jp
URL:https://www.tc-v.com
Business Hours: Monday to Friday, 10:00 AM to 7:00 PM
(excluding weekends, public holidays, and year-end/new year holidays)
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