For Users
【TCV】New Currency Remittance Options in Case of Difficulty with Dollar Transfers
Nov / 07 / 2023 (JST)
Dear valued customers,
Thank you for using TCV.
Currently, international remittances in US dollars are restricted in several African countries.
While we have been able to process payments in Japanese yen when there are no restrictions on yen-based remittances, we are pleased to inform you that we can now accept remittances in the following currencies in addition to Japanese yen, which were not previously accepted, as a special arrangement.
【Newly Acceptable Currencies】
Euro (EUR)
Great British Pound (GBP)
Canadian Dollar (CAD)
Please note that invoices will continue to be issued in either US dollars or Japanese yen as before. When funds are received in a different currency from our customers, we will convert it to the invoice currency using the exchange rate at the time of receipt.
When making payments in a currency other than yen or dollars, please exercise caution to avoid potential shortfalls upon arrival. For currency conversions from different currencies to dollars or yen, we recommend using the 'Selling rate' between the respective currencies as your reference rate for calculation.
Thank you for your continued support.
Sincerely